Folks, you may have noticed that the site is missing a day of posts. We had some severe database issues that took the better part of the day on Monday to fix. The upside is that the site is back and functioning. The downside? We're missing some posts from Monday.
We're working hard to make sure this never happens again. Mog is our favorite site, too, and when it's not there we're beside ourselves -- both because we don't know what to spend our time reading while it's gone and more importantly when it's gone, we know we have some serious issues to fix.
You have our sincere apologies. Thanks for sticking with us.
Posted on 05/13/2008
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My Trusted MOGs
My two most recent posts, neither of them from Monday, disappeared. No biggee to me per se, but maybe I'm not the only one...
My Trusted MOGs
You are missing a lot more than Monday. It's hard to imagine that better backups are kept. Disappointing at best.
My Trusted MOGs
that explains my missing posts!
My Trusted MOGs
my Sunday post is gone...and while I know you didn't do it personally or on purpose, it really frustrates me. Other sites go down for maintainance but come up without huge errors. Why can't yours?
My Trusted MOGs
I totally get your frustration -- we're frustrated. Please understand this was not maintenance -- this was a failure. We're working hard to carefully restore any recoverable lost posts.
My Trusted MOGs
"We're missing some posts from Monday."
From what I saw, it seems that the loss is larger than what you've stated. Sunday posts and comments are all gone. -- Here's what I wrote in the forums ( http://mog.com/forum/viewtopic.php?id=2114 )
[Quote:] All posts and comments made in the last 76 hours or so have been erased from MOG!!! I have checked with most of my Trusted who posted during that period. Their last entries recorded were 9th May.
It seems that the last backup on the servers was 9th May 2008. Anything after that and before the re-load has disappeared into the ether.[End Quote]
Could you also advertise this post on the MOG homepage so users can get a beginning of an explanation?
PS: I'll stand by MOG no matter what but it would have been nice to have David who's on many trusted lists saying a few words about the breakdown.
My Trusted MOGs
it would have been nice to have David who's on many trusted lists saying a few words about the breakdown.
Agreed... He goes on to post as if nothing has happened T. Jay & many MOGgers don't reckognize your name as I do so chances are they may not read this post.
My Trusted MOGs
Update regarding the extent of our loss. (This has been brought to my attention by Mogger Ohm51)
All "trusted" added during this period are also erased from your list. If like me you added someone to your "trusted list" between 9th and 12th May. If you still remember their handles/names, I'll suggest you'll add them anew.
Also, it seems all MOG mails exchanged during the above period have also been atomised... Which is rather annoying considering that I lost a most witty mail from Ohm51 kindly commenting on some of my shortcomings.
My Trusted MOGs
I promise that we're working on this. We're trying to recover as much data as possible from the affected times. We're also being extremely cautious -- we want to keep the site up and running, and we're putting in place controls to ensure that the chances of an outage and/or data loss of any size is minimized as much as possible.
Please direct your outrage/disappointment/and public shaming at me.
My Trusted MOGs
Thanks Tjay for your openness and for keeping up the vigil. -- I can only speak for myself here. I understand technology as well as men is not failure-proof. So I don't think there's any need for a public tar-feathering of anyone.
I appreciate the efforts that the people at MOG are putting in to make this site my favourite loitering spot.
My Trusted MOGs
Thanks for the update, and letting me know and the fast response to my email!
Namaste,
Kori
My Trusted MOGs
Well at least someone said something. I figured this would blow over without a word. I'm actually missing most of my comments from last Friday and the post on Saturday plus an important mogmail I know I got on Sunday. I was going to post on Monday but that seemed impossible. Just promise me it's safe today. I'm post shy now.
My Trusted MOGs
It's safe. We're watching closely.
My Trusted MOGs
Hey I just noticed that someone who joined up on Mog on Saturday is completely gone as well. Did those few days just not exist?
My Trusted MOGs
Is there any update on the progress of the restoral process? I'm still missing one post, the comments on a post that was restored are still missing, and I have a post stuck in limbo between page one and page two of my MOG .
Is there an ETC ?