Oh the fucking trauma of it all.My brother has offered to get me an IoW ticket for my 'ahem'th birthday but, as he is in Sri Lanka for the cricket, he has tasked me with getting them.Easy enough. If he'd transferred over the £400 required. But, OK, I can kinda take that hit till he returns.So I go to a website doing pre-sale tickets (approved by the festival). Guess what? They cost TWELVE QUID more... each. For 'handling fees and secure postage'.OK, so let's ignore the blatant theft for a moment. Cos the tickets went on sale at 00:01 this morning (Friday 7).I sit at the phone and laptop... and... at midnight, the website changes from 'book your ticket' to 'you can book online soon'.So I call. And call. And CALL.After an hour of refreshing screens and redialling numbers, I get through on the phone. To an answerphone giving me ferry conditions.OK...At 01:30, I get onto a website with a booking form. Hurrah. Hurray. And other noises we make when throwing our caps in the air.Except... it doesn't like accepting your payment. I tried until 02:15 and thought... feckers.So I drift to sleep. And wake at 06:45 to an email..."Thank you for attempting to buy Isle of Wight festival tickets from us this morning. Due to unprecedented demand for tickets online we unfortunately experienced problems with payment authorization. This email is to confirm that we have reserved tickets for you but until we can confirm your payment details the booking will remain provisional"Yes, I can see how blanket media coverage, constant advertising and the continual marketing of the festival may then take you all by surprise when people decide to go.So, lets say they only sell 100,000 tickets on pre-sale. And they may £12 a time on 'handling' and 'post'. You'd think with the extra million or so profit that they'd a) have at least one human answering the phone and b) have a website handling this entirely automated transaction.So I email to say... here I am, come get me. I call this morning and... engaged once more.Do I hold out much hope of a ticket? Not greatly. But the question is, "if they can't deal with people wanting to buy tickets - even when they've had a year to prepare for it, then how the fuck can they organise the entire weekend of bands?'Even Glastonbury wasn't this disorganised!