Arctic Monkeys fans have described circumstances surrounding the band's recent performances at the Old Trafford cricket ground concerts as `an absolute shambles'. Promoters have responded to complaints about the lines for the toilets and bars which were unbearable for some fans. Although, "fellow Mogger Joxley had some good things to say":CH about the event in his review, disdain for the event came en masse. Reviews from participants via manchestereveningnews.co.uk:Fans who attended the first of two weekend concerts on Saturday complained they had to queue for an hour to get a drink - and in many cases found bars had run out before they got there.Another concert-goer, environmental education officer Gemma Lee, 27, from Prestwich, said: "It was the first nice sunny day anyone had had for ages and it should have been a great occasion. Instead, it was a bit of a shambles. The organisation was shocking."Scuffles occasionally broke out in the crowd, but security-wise there was nobody to be seen. It just hadn't been thought out properly, and it was so unfair to all those who paid good money to go."Jonathan Lee said: "I attach no blame to the Arctic Monkeys but the organisation was a joke. I was constantly hearing people from neighbouring cities slagging off Manchester for not being able to stage a big event, and although I'm a proud Mancunian I had to reluctantly agree with them."Another fan emailed: " After queuing for an hour for a drink, and moving only a few yards, we gave up as we knew that we'd then have to queue for the toilets."We were so disgusted we left after two hours. Surely there were serious breaches of health and safety laws? I will never attend a gig at the LCCC again."Another wrote: "Getting home was a nightmare: no trains or buses for miles. The organisation was shambolic."And another said: "Queues for toilets and beer were an absolute joke."I have been to loads of gigs all over the country, and this was the worst I have been to in terms of organisation."??Pretty rough??However promoters SJM, who organised the event, have given NME.COM at statement explaining that they tried to deal with the problems after the first gig on July 28.It reads: "SJM Concerts would like to respond to fans who were unhappy with the facilities at the venue. The main complaints stem from the bar provision on the Saturday concert. The bar operators brought in by the venue are the largest operators in the country who provide bar operations at festivals such as V, T In The Park, Wireless, Isle Of Wight etc and have also covered all the previous concerts at Lancashire Cricket Ground," they explained."This year in keeping with the [live] industry's Green Initiative they introduced a cup recycling scheme which took up 20 per-cent of the bar frontage on all these bars. This, however, meant the remaining bar frontage could not cope with the demand for beer at the concert on Saturday. The queues that developed for the bars meant that people could not access certain toilet blocks. Stewards were consequently redeployed to these areas from their normal positions of duty."[CH]http://mog.com/Joxley/blog_post/99294